Results Roofing ("Results Roofing", "we", "us", or "our") operates the website at resultsroofing.com. This Privacy Policy explains what personal information we collect when you use this site, why we collect it, who we share it with, and the rights you have over that information. By using this site you agree to the practices described below.
1. Information we collect
We collect information you submit directly through our contact and quote forms: full name, phone number, email address, physical address or zip code, the service you are interested in, your preferred appointment date, and any details you choose to share about your roof. On the careers page, we also collect the role you are applying for and any optional file uploads you provide.
We collect limited technical information automatically when you visit the site: your IP address, browser type and version, operating system, the referring URL, the pages you view, and timestamps. This information is used in aggregate to improve site reliability and is logged by our hosting provider (Vercel) and our analytics provider (Google Analytics 4).
We do not knowingly collect information from children under 13. The site is intended for homeowners and prospective customers.
2. How we use the information
We use the information you submit through our forms to respond to your request, schedule and perform inspections or roof work, communicate with your insurance carrier on storm-related claims, and follow up about the status of your project. For careers applications, we use the information to evaluate your candidacy and contact you about hiring decisions.
We use technical information to monitor the security and performance of the site, prevent abuse, and improve the user experience. We do not sell or rent your personal information to third parties for marketing purposes.
3. Cookies and tracking
This site uses a small number of cookies and similar technologies. Necessary cookies keep our forms working and protect against bot submissions via Cloudflare Turnstile. Analytics cookies set by Google Analytics 4 help us understand which pages homeowners find useful. Marketing cookies, when enabled, may be used to measure the effectiveness of paid advertising campaigns on platforms like Google and Facebook.
You can disable non-essential cookies through our cookie preferences banner, your browser settings, or by visiting the opt-out pages provided by each third party.
4. Third-party services
We share form submissions with the following third parties so that our team can act on your request:
- GoHighLevel (LeadConnector): our customer relationship management platform. Form data is forwarded here so the local office team can follow up.
- Cloudflare Turnstile: bot protection on every form. Your interaction with the form is evaluated by Cloudflare to confirm you are human.
- Google Maps Platform: our reviews page displays content fetched from the Google Places API, attributed to Google as required by the API terms.
- Google Analytics 4: anonymized page-view, click, and form-submission events.
- Vercel: our hosting provider. Vercel logs limited request data (IP, route, status) for operational purposes.
We do not authorize any of these providers to use your personal information for their own marketing purposes.
5. Data retention and security
We retain customer information for as long as necessary to perform the contracted work and to support the warranty period (typically 10 years on workmanship, longer on transferable manufacturer warranties). Marketing inquiries that do not result in a project are retained for up to 36 months and then archived. We protect personal information with industry-standard administrative, technical, and physical safeguards. No system is ever 100 percent secure.
6. Your rights
Depending on the state you live in, you may have the right to access the personal information we hold about you, correct inaccurate information, request deletion of your information, and opt out of certain uses. Texas residents have additional rights under the Texas Data Privacy and Security Act (effective July 1, 2024). To exercise any of these rights, email claims@results-roofing.com with the subject line "Privacy Request". We will respond within 30 days.
7. Changes to this policy
We may update this policy as our practices change. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be announced on the site for at least 30 days before they take effect.
8. Contact us
For privacy questions or to exercise the rights described above, write to:
Results Roofing2828 E Trinity Mills Rd Ste 212
Carrollton, TX 75006
claims@results-roofing.com